Contact
Getting in touch with us is easy, we have multiple platforms available for you to send us any general questions or queries. However if you need any specialised help such as returning an item or getting a replacement part, take a look below and use the relevant fields to get the best assistance with your query.
Returning an item?
Returning a large item like a playpen, stroller, high chair, safety gate etc? Please use the ParcelForce Returns Portal.
Please Note A Β£5.99 return postage fee applies, deducted from your refund.
Faulty or damaged item? Please email hello@venture-baby.com first so we can sort it before you send anything back.
Where To Find Us
Location & Operating Hours
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, Halesowen, West Midlands, B63 3XB
Mon - Fri: 9am - 5pm (Excl Bank Holidays)
Sat: Closed
Sun: Closed